Toimituskäytäntö

Processing Time
All orders are carefully prepared and shipped from our fulfillment centers within 1–3 business days (excluding weekends and public holidays). You will receive an email confirmation with tracking details once your order has been dispatched.

Shipping Destinations
We currently ship to:
- European Union & UK
- United States & Canada
- Other international destinations (where carrier service is available)

If your country is not listed at checkout, please contact us at support@floramaris.com and we’ll do our best to assist.

Shipping Rates & Times
- Standard Shipping: 5–10 business days
- Express Shipping (where available): 2–5 business days

Rates are calculated at checkout based on your region and order weight.

Duties & Taxes
For international orders outside the EU, customs duties and import taxes may apply. These charges are the responsibility of the customer. We recommend checking your local regulations before placing an order.

Order Tracking
Once your package has been shipped, you will receive a tracking number by email. You can follow your order’s journey at any time.

Packaging & Sustainability
Every Floramaris parcel is packed with care using eco-conscious, recyclable materials. Your products arrive gift-ready, designed to feel as beautiful as the ritual inside.

Lost or Damaged Orders
If your order is delayed, lost, or arrives damaged, please reach out to us within 7 days of delivery at support@floramaris.com. We’ll work with you to resolve the issue quickly.